Our Commitment To You

The YTL Homes Customer Charter gives you the peace of mind to buy with confidence at Brabazon.

We only work with and recommend people and partners who share our values. Our trusted New Homes Consultants will help you find the right home for you. Our recommended independent mortgage brokers will take time to understand your situation and provide tailored financial advice. And our preferred panel of conveyancing solicitors specialise in new home sales, and will be able to guide you at every point of the purchase process.

Our dedicated Quality Manager oversees every stage of construction, ensuring the highest standards at every step.

No matter how much care has been taken through construction, occasionally something might slip through the net. The YTL Homes New Home Warranty lasts for two years after completion, giving you added reassurance that we’ll do the right thing if any defects do come up.

When we say we will do the right thing, you don’t just need to take our word for it. We comply with The Consumer Code for Home Builders, so you know we will always meet or exceed industry standards.

For added peace of mind, every property is approved and certified by the National House Building Council’s Buildmark scheme, meaning your home is protected for 10 years after legal completion.